Expert assistance for your security system, available 24/7. Our dedicated support team is just a call away.
Comprehensive support services to help keep your security system running perfectly
Expert troubleshooting for all system issues and technical questions.
Quick system analysis and fixes without an on-site visit.
Professional technicians for in-person secure and repairs.
Available for certain apps.
Learn to maximize your system's full capabilities.
Custom settings and optimization for your needs.
Help with payments, invoices, and account questions.
Regular health checks are available to help ensure optimal performance.
Choose your preferred way to reach our support team
Send us a detailed message and we'll usually respond within 24 hours
(During normal business hours)
Send MessageChat with a support representative in real-time
Quick answers to frequently asked support questions
Call our support line and we'll guide you through the secure code reset process after verifying your identity.
This usually indicates a battery issue or connectivity problem. Check the battery first, then call us for remote diagnostics.
We can adjust sensor sensitivity remotely. Contact us and we'll optimize your system settings.
Yes! We can help you set up remote viewing through our mobile app on your smartphone or tablet.
Different beep patterns mean different things. Call us with the pattern details and we'll identify the issue.
We recommend monthly testing. We can schedule regular test calls with our monitoring center.
Our expert support team is standing by to help you with any questions or concerns.
(During normal business hours or in an emergency)
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APB Security AI Assistant